When you visit assisted-living facilities, use these questions to guide your review.
Atmosphere
Do you like location and outward appearance?
- Yes
- No
Did the staff greet you immediately?
- Yes
- No
Are visits with residents welcome anytime?
- Yes
- No
Is the facility clean, free of odors, and appropriately heated and cooled?
- Yes
- No
Needs Assessments; Contract Costs, Finances
Does the contract agreement disclose all fees and admission and discharge provisions?
- Yes
- No
Do they offer any healthcare services?
- Yes
- No
What are the policies for refunds and transfers?
Does each resident have a written plan for care?
- Yes
- No
Do any government-subsidized programs help cover the cost of services to resident?
- Yes
- No
What does the rent for the unit include?
- Yes
- No
Do various levels of service or care have different costs?
- Yes
- No
Is there an appeals process for dissatisfied residents?
- Yes
- No
Medication and Healthcare
Does the residence have specific policies about storing medication, assisting with medications, training and specialized staff, and recordkeeping?
- Yes
- No
Services
Are staff members able to give 24-hour assistance with activities of daily living (ADLs), if needed?
- Yes
- No
Does the residence provide transportation to doctors’ offices, the hairdresser, stores, and other activities that residents prefer?
- Yes
- No
Social and Recreation
Are residents allowed to own pets?
- Yes
- No